All Items remain the property of Ship Shape Mattresses until payment has been received in full and cleared.
All items to be paid for in full before dispatch.
Whilst every effort is made to reflect actual colours of fabric on our website, due to the nature of different PC screens and the dying process of fabrics, the exact colour may vary.
All dimensions are approximate and subject to normal manufacturing tolerances.
Custom made items are paid for at the time of ordering. These orders can not be cancelled once placed without first contacting us. It may be possible to cancel the order if required but only if work done to the time of cancelling is paid for. Any work not completed can be reimbursed.
In the unlikely event that you are not delighted with the goods ordered, they may be returned and a refund for the cost of goods can be made, provided that they are in a resalable condition, i.e. not used or washed and with original packaging. Please return to the address at the bottom of this page with a copy of your receipt stating why they are being returned.